'The most engaged work units are 21% more productive than the least engaged, they also have higher profitability and customer ratings and lower absenteeism and attrition. Engaged workers know what is expected of them, use their innate talents everyday, connect with the mission and purpose of their organization and know their opinions count in charting the direction of their company' - excerpt from an article by Leong Chee Tung, titled 'Solving a National Productivity Puzzle (for Singapore).
But how do we create more engaged workers?
Positive Mindset and Resilience
Motivation and Drive
Building and maintaining Relationships