Have you been in situations where you have been put in a spot with a “curve ball” question from your boss or clients or members of the press and public?
And after you have answered, you wished you had said something differently?
Have you wished you had the tools to get to your point quickly, succinctly and persuasively?
If the answer to any of the three is a YES, you may need to learn the skills of Think On Your Feet®.
The “Think On Your Feet®” (TF®) programme has achieved worldwide recognition as one of the most original and useful communication workshops taught today. It has been conducted throughout the US, Europe, Middle East, Canada, Australia, New Zealand and Asia. The workshop is highly interactive that teaches the art and science of conveying convincing, confident and memorable ideas
In today’s environment where we have to make every opportunity presented to us matter, whether:
- In a conference call
- After a presentation
- When handling tough questions
- When handling objections
- When making a pitch
– the ability to analyse, then structure our thoughts quickly and then answer and present our ideas fast and with elegance, is a critical skill.
So how do you get your ideas across quickly, concisely and persuasively?
These critical communication skills need critical thinking skills and that is what TF® provides.
The fundamental premise of this workshop is one on having the right structure leads to clarity. And that clear thinking results in clear speaking. This thinking skills workshop will train you to organise your thoughts and ideas quickly so you can respond clearly and concisely and create impact. Every time!
This workshop is also useful as tools learnt can be applied to structuring emails, briefings and even longer presentations with ease.
- How to be clear, convincing and memorable when speaking to management, clients, peers and other stakeholders
- How to handle difficult questions and objections positively
- The ability to structure ideas simply and persuasively
- How to use “bridging” strategies to clarify questions, defuse issues and buy time
- The fundamentals of organising ideas while talking
The workshop is highly interactive with plenty of opportunities for hands-on practice, coaching and feedback. The workshop facilitator will also show video clips of people utilizing TF® type thinking tools when “put-in-a-spot”.
Every participant receives a bound workshop manual containing a synopsis of the Think on Your Feet® formats for easy study • plus examples, worksheets, checklists, and memory-jogging wallet cards.
Value-added materials created by LOA CENTRE SG
We also provide additional value to our participants by giving:
- Additional job aids to aid activities;
- Relevant articles for reference;
- Videos relevant to workshop
- Post-coaching sessions – one-on-one or group
Post Workshop Resources
Once you’ve taken TF®, you’ll have access to these follow-up resources:
- TF-FRESH™ – Our on-line refresher module.
- TF-TIPS™ – A monthly Think on Your Feet® newsletter, providing reminders, tips, and ongoing reinforcement of your classroom experience.
Who should attend:
- Anyone who is in a leadership role (CEOs and Managing Directors, Senior Managers, Managers, Leaders, Supervisors)
- Anyone in a client-facing role (Marketing specialists, Sales, Public Relations, Press Officers, Customer Service etc.)
- Financial Analysts, Technical Specialists and all those making business presentations (internally or externally)
- Anyone who needs additional skills in influencing & persuasion.
- This workshop will be conducted over 2 full-days
- This workshop can also be done on 1-day (extended – 9.00 to 6.00)
Please ask us for programme outlines for both if interested
2-Day - CORE PROGRAMME OUTLINE
Reproduced from the official TF® website (For 1-day workshop - Contents covered will differ)
- Getting to the Point & Being Remembered
- Techniques to package persuasion
- Structuring ideas simply and clearly
- Speaking in different situations: one-on-one, on the phone, in meetings, informal presentations, emails
- Presenting Your Ideas
- Using three-part plans to display analysis
- Helping your listener understand by placing your ideas into a simple, unifying structure
- Relying on structured reasoning to answer questions quickly
- Using Handy Fall-Back Techniques When You’re Caught Off Guard
- Making sense out of a mass of facts
- Explaining step-by-step processes clearly
- Handling Questions Quickly, Clearly and Persuasively
- Following the “Rule of Threes”
- Creating logical pegs to hang your thoughts on
- Announcing & Recapping
- Using “Visual” Pegs as Your Structure
- Achieving impact
- Supporting large or complex topics
- Adding depth to your message
- Avoiding Common Communication Traps
- Keeping on track
- Avoiding information overload
- Addressing your listener’s core concerns
- Dividing Information into Facets, Aspects or Perspectives
- Achieving objectivity
- Expressing thoughtfulness
- Addressing issues from different viewpoints
- Bridging from Question to Answer
- Buying time
- Answering the right question
- Handling objections and tough questions positively
- How to Broaden or Focus Your Listener’s Perspective
- Moving from detail to big picture, or vice versa
- Handling sensitive or confidential information
- Countering sweeping generalizations
- Moving Two Opposing Viewpoints to a Middle Ground
- Negotiating a win-win outcome
- Dealing with controversial topics
- Moving to action
- Selling the Benefits of Your Ideas, Products, Services
- Presenting benefits, not features
- Showing advantages to your listener
- Employing the “So what?” test
- Fleshing Out Your Ideas
- Using examples to increase understanding & recall
- Developing ideas through the use of opposites
- Explaining an idea by cause & effect
“Think on Your Feet® is still as fresh in my mind today as the day after training. Participants throughout our firm tell me the same is true for them. The program’s distinc¬tive competence is built around three equally important facets – structure, simplicity, and creativity.” - Bob Dean, Chief Learning Officer, Grant Thornton LLP